Shipping and Delivery Policy

We offer FREE Standard Shipping on qualifying orders over US$100 (after all discounts are applied) to selected countries and regions.
In addition, FREE Standard Shipping is available on orders over US$100 (after discounts) in certain regions. Please refer to your Order Details page for more information.

Processing Time

For in-stock items, please allow 1–5 business days for warehouse processing before shipment.

Shipping Time

Shipping times vary depending on the destination country or region.
The figures provided are based on recent delivery averages and should be used as a reference only. Actual delivery times may differ by location.

Standard Shipping

4 - 10 business days

Standard Shipping

10 - 18 business days

Standard Shipping

4 - 10 business days

Standard Shipping

5 - 12 business days

Standard Shipping

6 - 10 business days

Our carriers may not be able to ensure delivery to certain addresses. To avoid delays or lost packages, please provide complete and accurate details, including street number/building number where applicable.
We are not responsible for failed deliveries caused by incorrect or incomplete information (e.g., wrong address, missing contact number, incorrect consignee name). In such cases, refunds cannot be issued.
If you need to update your order information, please email us at care@oliviasophie.com with your order number and corrected details before the order has been shipped.
In some cases, packages may need to be collected from your regional post office.

Delivery may be delayed during peak seasons, extreme weather, strikes, or public holidays.
Some carriers may also experience delays in updating tracking information. We appreciate your patience and understanding.
APO/FPO/DPO addresses are not supported. Please provide an alternative shipping address at checkout.

Item added to your cart